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Boilers & Heating

Boiler fan running but no ignition: what to check

Check time: 5–10 minutes • Difficulty: Easy checks • Safety: Low risk

Quick summary

If the fan runs but there’s no heat/hot water, don’t keep resetting. Record the code and check pressure/condensate basics first.

Safety first

  • Smell gas or suspect a leak: ventilate, leave the area, and call 0800 111 999.
  • CO alarm sounding or anyone unwell: get fresh air and get urgent help.
  • Do not remove boiler covers or attempt internal repairs.
  • If the boiler attempts to light repeatedly, stop resetting and arrange a qualified check.

Full checklist: Safety guidance

What to check (in order)

  1. Take a photo of the display/fault code/symbols.
  2. Check whether the issue happens on hot water demand, heating demand, or both.
  3. Check system pressure (sealed systems) and note the cold reading.
  4. If it’s freezing outside, check for a frozen condensate pipe (common on condensing boilers).
  5. Reset once only and observe: does it attempt ignition, then stop and show a code?

What the result means

  • Only fails on one mode: helps narrow DHW vs CH control path.
  • Repeated attempts then lockout: ignition/flame-sensing/airflow sequence issues (code-dependent).
  • Freezing weather + condensate symptoms: likely frozen/blocked condensate route.

What you can safely do

  • Take a photo of any fault code or warning symbol.
  • Check whether the issue happens on heating, hot water, or both.
  • Listen for the sequence: fan, clicks, then lockout.
  • Reset once only if there are no danger signs and the manual allows it.

When to call a professional

  • Any gas smell/CO alarm/unsafe signs.
  • Repeated lockouts or recurring codes.
  • You’re unsure how to interpret the code sequence.

Engineer notes

Sequence-of-operation approach: demand present → fan → APS/proving → ignition → flame proving. Use code and timing to locate stage. Check condensate trap/route issues (model dependent), supply voltage stability, and (qualified) gas/combustion parameters. Document runtime-to-fault and whether it’s mode-specific.

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