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Boilers & Heating

Heating upstairs but not downstairs: circulation and balancing checks

Check time: 5–10 minutes • Difficulty: Easy checks • Safety: Low risk

Quick summary

If upstairs heats but downstairs doesn’t, it’s usually flow distribution or restriction — not a thermostat issue.

Safety first

  • Don’t force valves or attempt internal boiler work.
  • If you hear loud banging/overheat symptoms, stop and get help.
  • Smell gas or suspect a leak: ventilate, leave the area, and call 0800 111 999.
  • CO alarm sounding or anyone unwell: get fresh air and get urgent help.

Full checklist: Safety guidance

What to check (in order)

  1. Confirm which radiators are affected (all downstairs or only some).
  2. Check downstairs TRVs are open and pins not stuck (gentle).
  3. Feel downstairs flow pipes near valves: do they get warm at all?
  4. Temporary test: turn down a few very hot upstairs radiators to see if flow shifts downstairs.
  5. If sealed: check system pressure; note any pressure or air issues.

What the result means

  • Downstairs pipes stay cold: distribution/flow restriction or pump head issue.
  • Flow improves when upstairs throttled: balancing issue (upstairs taking most of the flow).
  • Some downstairs rads warm weakly: partial restriction/sludge or long-run losses.

What you can safely do

  • Check whether all downstairs radiators are affected or only some of them.
  • Open downstairs TRVs fully and confirm the pins are free.
  • Turn down a few very hot upstairs radiators to test whether flow redistributes.
  • Check system pressure if you have a sealed system.

When to call a professional

  • You need proper balancing across many radiators.
  • Signs of sludge/dirty water, repeated bleeding, or noisy pump/boiler.
  • Any leaks or pressure instability.

Engineer notes

Map circuit resistance. Check pump setting and bypass arrangement. Look for short-circuiting upstairs (open lockshields/TRVs) starving distant circuits. Temperature mapping and systematic balancing (lockshield turns recorded) is key. For older microbore, consider distribution limits and restrictions; assess water quality and filter status.

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